Tag Archives: Ron Holt

CNBC: This CEO is Revolutionizing The Way Employees Get Paid

Our episode on “The Job Interview” aired last night and we’re so humbled by all of the positive press and feedback. It was an amazing experience for our CEO, Ron Holt, and our Tampa franchisee, Dr. Jaime Kulaga.

The national television exposure for the brand has been amazing; with local, regional and national outlets reaching out for more information on the Two Maids & A Mop story. Just last night, CNBC published an amazing Q&A with our CEO & Founder. Here’s a quick hit from the article:

You are using a very interesting compensation plan of ‘pay for performance’. Is this plan unique to your company or is it practiced withing the cleaning industry as a whole?

It is very unique to just us. I started the plan many years ago, more than 13 years ago … and it was a result of desperation.

We were struggling early on in my business life and … I said I gotta figure out a way to get our employees to care without me being this drill sergeant because I can’t be inside every home every time. I had to figure out a way to scale this business beyond just me…I wouldn’t be able to talk to every new customer, so the genesis of the pay for the performance plan started after reading a book called the “Purple Cow”. It is just what it sounds like, if you were to see a cow in a rural area that was purple, it would be so different and remarkable that you would remember it forever.

So after reading that book, I started brainstorming and trying to create a way to create our own purple cow … so it hit me one day that we needed to align our employee’s interests with my own interests as the owner and allow customer feedback to directly control employee compensation. Every time we clean a home we give our employees a reason to care because customers are going to rate their level of satisfaction on a very simple scale from 1 to 10. It’s our purple cow. It was for sure a lifesaver for the business.

The episode will continue to air multiple times on CNBC, so make sure to check your local listings to see what all the buzz is about. And click THIS LINK for the in-depth CNBC Q&A with Ron.

Yellowhammer News Celebrates Entrepreneurial Journey of Two Maids & A Mop

History has proven that entrepreneurs who decide to get their hands dirty early on in their business’ life have a better chance of long term success. Legendary business people such as Sam Walton, Bill Gates & Howard Schultz each embodied this strategy as they built their own global enterprises.

Here at Two Maids & A Mop, our founder wanted to take a similar path and ditched his professional lab coat for a mop and a broom more than fourteen years ago. The decision to tackle the less-than-glamorous act of cleaning a home was grounded on a desire to understand everything about the business and its industry.

“I was scared to death as I entered the home of our first customer, said Ron Holt. “I had never cleaned a home, not even for myself. So it was a particularly troubling moment because my customer just assumed that I knew what I was doing. Thankfully, I survived and eventually grew to become a pretty decent cleaner. I don’t know if you can say that I loved cleaning those dirty toilets back then, but I’m certain that I wouldn’t be here today without living through the experience.”

Yellowhammer News learned of Ron’s journey and recently published a great article that chronicles his story. We’re so proud of Ron’s perseverance and excited that the world is stumbling onto our little-known secret of a business.

Make sure to check it out to learn how Ron used passion, high energy and frugality to build one of the nation’s fastest growing franchises.

Click here for the article.

CEO & Founder of Two Maids & A Mop Recognized by University of Georgia

 (from left to right) Glenda Holt, ROn Holt & Rachel Holt

(from left to right) Glenda Holt, Ron Holt & Rachel Holt

The University of Georgia’s College of Agriculture and Environmental Sciences recently selected our CEO & Founder as the 2014 Alumni Award of Excellence recipient. The award recognizes alumni from the school that have demonstrated excellence within their field and/or community. Congratulations to Ron Holt!

Check out the official press release from the University of Georgia!