Systems

TWO MAIDS & A MOP™ opened its original Pensacola, FL location way back in 2003. Our first location served as a master incubator so that we could test and implement systems that would eventually be scaled in a big way. At the time, we had no vision of actually franchising the rights to our trademark or business concept. Explosive growth occurred once additional company-owned locations were opened across the east coast. Our customers had spoken and the message was clear. The business model worked and our growth prospects were only limited by the number of our locations!

Even better, our model worked to near perfection when we combined our detailed systems with a motivated office manager. After opening our 12th company-owned location, we made a strategic decision to begin franchising our concept so that the entire country could utilize the business model. We promptly spent the next six months documenting every single system and every single task that had been practiced over the previous decade of operating company-owned locations. The result: the most comprehensive operations manual in the cleaning industry!

Why Are Systems Important?

Proven, documented systems allow business owners to run their businesses rather than the business run them. This is not a novel concept. In fact, Michael Gerber authored the famous E-Myth book more than 25 years ago and detailed how most failed businesses do not fail because of poor products or poor services. The truth is that most failing businesses flop simply because proper systems aren’t in place to allow the business owner to step away from the inner workings of the business. Documented systems are the common thread between all successful and profitable businesses.

The TWO MAIDS & A MOP™ Operations Manual

We’ve interviewed a large number of current franchisees within the consumer service sector and discovered that many of them consider their operations manual to be nothing more than another book for their library. TWO MAIDS & A MOP™ considers our operations manual to be a valuable tool that will automate every function within the business. Our operations manual contains 400+ pages of detailed systems that provide vital solutions for a franchisee; including:

  • Step by step procedures for every single task associated with running your business
  • Scripts for every possible sales or service conversation
  • Templates for every possible email conversation
  • Essential forms for all personnel decisions
  • Detailed marketing processes for your local market based on revenue benchmarks
  • Salary schedules for all job positions
  • Precautions and warnings that will save you time and money

The manual is available in hard back form and real-time access is also available via the company sponsored intranet. You’ll have the best of both worlds; living the life of an entrepreneur while utilizing a proven, profitable system for success.

TWO MAIDS & A MOP™ Founder Discusses How Great Systems Make Big Money

Take the time to check out this audio interview featuring our company’s founder. In the interview, he discusses the importance of systems inside a successful business and illustrates how great systems can make big money.

LISTEN TO THE AUDIO INTERVIEW

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