Residential vs. Commercial Cleaning Business: How to Choose

Hero Image

A cleaning business shines when it comes to profit potential. As consumers place more emphasis on disinfection and struggle to keep up with busy schedules, the need for professional cleaning services continues to grow. To help you decide the type of cleaning business you want to pursue, explore the pros and cons of residential versus commercial cleaning business opportunities.

Cleaning Market Outlook

Urbanization and growth in the popularity of multi-family housing, such as apartment complexes and mixed-use developments, are driving momentum in the industry, according to Technavio. The U.S. cleaning services industry is forecast to jump $37.8 billion by 2029.

Deciding the type of cleaning business you want to operate requires careful research of the market in your area. It’s important to understand the benefits and drawbacks of residential versus commercial cleaning businesses.

Pros and Cons of Commercial Cleaning

Commercial cleaners provide cleaning services to businesses and organizations, such as offices, healthcare facilities, and retail stores.

PROS

  • Recurring revenue with long-term contracts

CONS

  • Large upfront investment in specialized cleaning equipment and supplies
  • Market saturation
  • Night and weekend cleaning schedule
  • Competitive bidding
  • Specialized training and insurance required to comply with health and safety guidelines

Pros and Cons of Residential Cleaning

Today’s homeowners are busy. The average American spends nearly 19 hours per day taking care of necessities, such as working, grocery shopping, and sleeping, leaving less time to unwind. Outsourcing housework can save time and reduce stress. Residential cleaners focus on keeping homes sparkling for busy professionals, families, and seniors who need more assistance as they age.

PROS

  • Weekday cleaning schedule
  • Develop relationships with customers to ensure satisfaction and help grow the business
  • Start with limited staff and add cleaners as you add customers
  • Low initial investment

CONS

  • Potential for high customer turnover

Why Two Maids Stands Out

The time has never been better to launch a residential cleaning business. Two Maids has over two decades of experience providing cleaning services to homeowners and currently operate in more than 100 markets. Our innovative Maid-to-Shine program improves employee retention and ensures customer satisfaction, and we have the tools and support entrepreneurs need to be successful in their communities.

“I wanted to build a business that prioritizes people—both our customers and our employees," said Wendy Lewis, owner and operator of Two Maids in Plano Texas. “My goal is for our Plano location to be the service provider of choice, not just the service provider of convenience. We are here to create lasting relationships with our customers by delivering consistent, high-quality service they can trust."

With a low initial investment starting at $93,440, franchisees of our award-winning brand benefit from:

  • An online scheduling tool that enables customers to receive immediate quotes and book cleanings fast
  • A call center staffed with trained sales associates to help with scheduling
  • An in-house marketing team facilitates franchisees' digital advertising campaigns
  • Low startup costs contribute to a strong return on investment
  • An in-depth training program covers everything you need to know to run a profitable cleaning business
  • Business coaching support, and much more

Find Out More About Two Maids

If you’re interested in building long-term relationships with professional house cleaners and with the customers in your community, request information to learn more about the benefits of investing in a Two Maids franchise. A franchise advisor from our team will reach out and provide more information about the Two Maids business model.

Ready to Explore the Next Steps?

Wherever you are in the discovery process, our Franchise Development Team is here to help.

Provide your contact information below and we'll be in touch via phone, email or text to help you learn how investing in a Two Maids franchise can change your life.