Have questions about owning a Two Maids residential cleaning service? You’ve come to the right place. Below you’ll find some of the most common franchise questions and answers, as well as a brief video from our Chief Development Officer, Jonathan Thiessen that answers questions about franchising in general.
The most appealing benefit of opening a business within a franchise system is the ability to utilize proven systems that have historically made money. Trademarks, systems and market advantages are the most common reasons for opening a franchised business. The process of opening a franchise can take years or maybe just a few weeks to complete. The first step is selecting a desirable industry and business model. Once you have identified a marketplace, then it’s important to consider the geographical boundaries that work best for you.
Assuming the territory has not been developed, you can then proceed to a discovery phase with the franchisor to learn more about the systems, best practices and the expected investment. For Two Maids, the average discovery process takes approximately 60-90 days before we’re able to award development rights to a franchise candidate.
Franchising is regulated by the FTC and many states also regulate the industry. Franchise companies are required to comply with both federal and state franchise laws and regulations related to the offering and sale of franchises. You will find that all compliant franchise companies follow similar paths in introducing prospective franchisees to their franchise. For example, you must receive the franchisor’s Franchise Disclosure Document (FDD) at least 14 days prior to signing the Agreement or paying any money to the franchise company.
The FDD includes the Disclosure, Franchise Agreement and additional Exhibits. The FDD also provides information about the franchise company and various contractual provisions contained in the franchise agreement. You will learn a great deal about the company and the franchise business through your careful review of the documents.
Every section within the FDD is important but some sections contain more meat than others. The sections are divided into “Items” and each item has its own unique purpose. A typical FDD can comprise 100+ pages so it’s difficult to dive into each item here. However, here are some helpful tips when reviewing the FDD:
We are actively looking for individuals who want to use our business model to radically change their life. Whether you’re sick of corporate America or want to diversify your investment portfolio, our main concerns related to your qualifications include your personal financial situation and your reason for wanting to own a small business. There’s no need to understand the science behind cleaning a home. This is a business opportunity, and we can teach you the technical skills required to properly clean a home.
We can’t teach passion, and that’ll be exactly what we’re investigating once we have an opportunity to talk with you. If you have access to the required capital and have a desire to outwork your local competition, then we want to partner with you.
You will own exclusive rights to a territory upon execution of a franchise agreement. Typically, our minimum territory will be comprised of at least 50,000 US census households with the maximum size of 300,000 US census households. Of course, there may be exceptions based on the demographic breakdown of a territory that allows for a smaller or larger territory than our minimum or maximum designations. The average territory is comprised of approximately 160,000 US census households.
We estimate that the typical length of time between signing the Franchise Agreement and opening a Franchise is 2-4 months. This includes the time necessary for you to complete our initial franchise training program, setup your office, market your business and hire and train Team Members.
Yes, we actually require a visit to our corporate headquarters. This will enable you to meet our corporate staff members and view our operations in person. We periodically schedule Discovery Days inside our home office in Birmingham, AL. The purpose of the day is to educate you on our story and inform you on the investment potential. Please contact us to learn more about available Discovery Day openings.
Yes. In fact, we will not award a franchise unless a candidate has spoken to multiple franchisees within our system. There are a million questions to ask a current franchisee. Do you enjoy the experience? Is your business growing? What’s your best and worst opinion of the franchise? Would you do it again? Do you want to buy more franchise territories? A current franchisee knows what your future life is going to look like, and we want you to have those conversations prior to making any decision.
Yes, sort of. We do not offer fully absentee ownership but we do offer a semi-absentee investment option. Approximately 50% of our current franchises are owned by semi-absentee owners. In each case, a semi-absentee owner must have flexibility in their daily schedule so they can focus on the business. Some of the requirements are physical in nature while other requirements may be more strategic.
For example, a semi-absentee may need to assist with a business if a manager is not present. Other examples include general oversight of the business, meeting with employees and/or providing customer support.
Typically, a semi-absent franchisee best use of time is financial support, business vision, workplace culture, management direction and contractual obligations associated with the franchise agreement. Building a successful franchise as a semi-absent owner is very realistic, but it’s important to remember that a business owner cannot own a business passively. In our system, our most successful semi-absentee franchisees dedicate anywhere from 15-30 hours per week towards the business.
Wherever you are in the discovery process, our Franchise Development Team is here to help.
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